About
Mylo Kaye
I work across Dynamics 365 CRM, Customer Insights - Journeys, and Power Platform, building practical tools that make customer-experience implementation easier to test, understand, and repeat.
What I work on
My focus is the point where platform configuration meets the real browser experience: embedded Customer Insights forms, generated markup, validation, consent, campaign assets, email workflows, and the small operational tasks that become expensive when they are repeated manually.
The projects on this site are public working tools and references. Each one describes its current status and limitations, because an experimental prototype should not be presented as production-ready and a passing source check should not be treated as proof that a published Dynamics experience works.
How I approach the work
- Preserve the platform contract. Dynamics-managed identifiers, attributes, consent configuration, validation, and generated layout behaviour are treated as functional requirements.
- Keep processing local where practical. Browser tools should avoid transmitting data simply because a server is convenient.
- Make limits visible. Alpha software, prototypes, optional services, and unverified scenarios are labelled clearly.
- Test the rendered result. Build output, browser behaviour, accessibility, responsive layout, and live delivery are separate checks.
- Write for the next person. Useful documentation should explain why an implementation works, what can break, and how to verify it again.
Current areas of focus
Customer Insights - Journeys
Form embedding, Designer-managed HTML, lookup fields, published-width behaviour, validation, consent, cache bypass, and submission feedback.
Power Platform and CRM
Dataverse-centred workflows across Dynamics 365 Sales, Customer Service, Power Apps, Power Automate, Power BI, and Power Pages.
Campaign operations
Email validation, campaign URLs and names, Dynamics FetchXML, campaign assets, proposal simulations, and repeatable browser utilities.
Frontend quality
Semantic HTML, accessibility, privacy-aware analytics, responsive interfaces, browser regression checks, and maintainable static delivery.
Selected projects
- Form Debugger for Dynamics 365 — a dependency-free Chrome and Edge debugging extension.
- Dynamics 365 Customer Insights Forms Skill — an alpha reference and Codex skill.
- Pattens — a privacy-focused campaign-operations toolkit.
- Agentic Form — a four-step inquiry-form prototype with optional enrichment.
One person, two focused portfolios
This site is deliberately focused on Dynamics 365 and browser tooling. My separate photography and filmmaking portfolio covers creative work. The two sites represent different areas of the same professional identity rather than duplicate versions of one website.
Contact and profiles
For project feedback or professional contact, use LinkedIn, email mylo@mylokaye.com, or open an issue in the relevant GitHub repository. You can also find short Dynamics 365 updates at @mylokaye.