Dynamics 365 · Customer Insights - Journeys
I build focused browser tools, tested examples, and implementation guidance for people working with Customer Insights - Journeys forms, campaign operations, and repeatable CRM workflows.
01 · Debug
Bypass supported Dynamics form caches, inspect form identifiers, and expose hidden fields during controlled testing.
02 · Document
Keep Dynamics-managed markup and layout behaviour intact while adding scoped styles, scripts, and embedded experiences.
03 · Automate
Use browser-based utilities for validation, naming, FetchXML, campaign assets, and prototype form journeys.
Selected work
Each page explains what the project does, its current status, how data is handled, and where to use or inspect it.
Browser extension · v1.3.0
A dependency-free Chrome and Edge extension that applies supported cache bypass, detects the active Form ID, and renders editable copies of hidden Dynamics form fields for submission testing.
Codex skill · v1.0.1
An experimental Codex skill for building, embedding, customising, and troubleshooting Customer Insights - Journeys forms while preserving Designer-managed structure.
Campaign operations · TypeScript
A privacy-focused toolkit for campaign URLs, email validation, Dynamics FetchXML, proposal simulations, and polished browser mockups.
Four-step form · HTML
A portable inquiry-form prototype with validation, progressive stages, optional company enrichment, privacy-aware suggestions, and responsive regression coverage.
Working method
The work is intentionally practical: document the platform contract, keep browser processing local where possible, expose limitations, and test the rendered result before treating an implementation as complete.
The projects sit across Microsoft Cloud for Business Applications, browser-based tooling, and customer-experience implementation.
Customer Insights - Journeys, Sales, and Customer Service.
Dataverse, Power Apps, Power Automate, Power BI, and Power Pages.
Accessible interfaces, form debugging, privacy-aware automation, and testable prototypes.